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Introduction to Customs



What we do?

The MRA Customs falls under the umbrella of the Mauritius Revenue Authority (MRA). MRA falls under the aegis of the Ministry of Finance and Economic Development and the main function is to administrate the revenue laws.

In line with MRA strategic objectives, the Customs collects revenue for the government, ensures national security, protects the society and prevention of illicit financial flows while facilitating the legitimate movement of people and goods across the border.

All efforts are geared towards managing the Customs functions effectively and efficiently with the optimum use of risk management, automation and post control audit for the:

  1. interception of smuggled and contraband goods such as illicit drugs;

  2. inspection of travellers and their baggage, cargo and mail;

  3. use of Non-Intrusive Inspection Technology such as X-Ray scanners and K-9;

  4. assessment and collection of Customs duties, excise duties, VAT and other taxes levied under customs laws;

  5. protection of the society against Intellectual Property Rights (IPR) infringed goods;

  6. promotion of trade across borders by providing trade facilitation measures for legitimate trade;

  7. enforcement of import and export restrictions and prohibitions;

  8. collection and compilation of accurate import and export data; and

  9. control of physical cross border transportation of currency or bearer negotiable instruments or precious stones and metals including gold, diamond and jewellery or any goods of high value including work of arts.

For an effective and efficient border control, MRA Customs works in close collaboration with the other government agencies namely, the Ministry of Agro-Industry and Food Security, the Ministry of Health and Quality of Life, the Government Pharmacist, the Veterinary Services, the Mauritius Police Force, etc.

Who we are?

MRA Customs has a work force of 646 officers who are posted at various customs offices, that is, the headquarters, airport, port, Rodrigues outstation and other custom controlled area.

Organisational Chart

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Our Organisational Structure

Customs has eleven sections. Each section has several interconnected operational units. A Section Head is responsible for the administration of each section. The main units and sub-sections falling under each section are listed below:

1. Air Cargo Operations
  • Administration and Compliance
  • Manifest & Jerquing
  • Bank Guarantee & Exemption
  • Examining
  • Unstuffing & Scanning
  • Freeport
  • Cargo Shed
  • Courier Services
2. Trade Facilitation, Customs Cooperation
  • Trade Facilitation, HQ Operations, Legislations and Queries
  • Customs Offence Reports(COR), Court Cases & Debt Management
  • Registration and International Matters
3. Seaport Operations
  • Manifest and Jerquing
  • Compliance
  • Examining
  • Scanning
  • Unstuffing
  • Courier Services / Parcel Post
  • Exemption
4. Customs Management System / Information Technology (CMS / IT)
  • CMS Redevelopment & Training
  • CMS Application, Reports & Training
  • IT System Administration & Network
5. Assessment
  • Post-Control Audit (PCA)
  • Post Clearance Review of Declaration (PCRD)
  • Origin
  • Tariff
  • Valuation General Goods
  • Valuation Second Hand vehicles
  • Motor Vehicle Corridor
6. Excise
  • Excise Operations
  • Bonded Tanks
  • Auction Sales
7. Surveillance & Enforcement
  • Coordination Unit
  • Port Surveillance & Enforcement Unit (PSEU)
  • Investigation
  • Intellectual Property Rights (IPR)
  • Brigades des Marchandises
8. Deferral Regimes
  • Bank Guarantee/Form 30
  • Refund
  • Drawback
  • Exemption Unit & Exemption Monitoring Unit
  • Bond
  • Down Town Duty Free & Duty Free Shops
  • Freeport
  • Export
  • Inward Processing Scheme (IPS)
  • Seafood Hub
  • Customs Approved Store Room (CAS)
  • Coastwise Trade
  • Rodrigues Outpost
9. Risk Management
  • Information
  • Analysis & Profiling
  • Selectivity
10. Airport Passenger Terminal (SSR)
  • Teams 1, 2, 3 & 4 (Passengers and crew clearance)
  • Detain Room & Administration
11. Customs Anti-Narcotics
  • Information and Intelligence Unit
  • NarcoPort Unit
  • NarcoAirport Unit
  • K9 Unit
  • Anti-Money Laundering Unit

 

Our Role

Customs has three basic functions:

  1. Fiscal function – consists of collecting and protecting government revenue in the form of customs duty, excise duty, VAT and other taxes under Customs Laws.

  2. Protection / security function – ensures the security and protection of the country against transnational crimes and acts of terrorism. For instance, preventing prohibited goods, money laundering, illicit chemical, biological, radioactive and nuclear goods from entering the country, reducing the ability of terrorist groups to obtain precursor chemicals to make improvised explosive devices and to acquire light arms and weapons.

  3. Economic function – provides trade facilitation measures for legitimate trade across the border in order to boost up import/ export and promote foreign direct investment. Reduce cost and dwell time, thereby ensuring fluidity and security to the business community in the Customs clearance.

During the last decade, there has been an evolution in the roles of Customs. In fact, the fiscal function which was considered to be the main mission of Customs has been coupled by other functions. Nowadays, the economic mission is considered to be an important function together with the security/protection function. These two functions when performed effectively contribute to attracting trade and investment.

On the other hand, with the reduction and/or elimination of tariff barriers, the revenue collection in terms of Customs duty has subsided. Modern Customs is, considered as an economic partner stakeholders and needs to strike the right balance between trade facilitation and control.

To accomplish its functions effectively and efficiently, Customs resorts to the following control methods and techniques:

  1. Risk-Management and Intelligence

    The use of advance electronic information on cargo and passengers and intelligence available to customs allows to enhance their profiling and targeting methods. This provides Customs the ability to focus on high-risk consignments and passengers.

  2. Enforcement of Customs Laws

    Customs ensures compliance to Customs laws through examination, query, post control audit and investigation with respect to all economic operators engaged in trade across the border. Some of the most common areas that are investigated by Customs are listed below:

    • Drugs

      Customs ensures border control to prevent drugs smuggling and drug-related offences. Its objective is to combat drug trafficking and physical cross border transportation of currency or bearer negotiable instruments or precious stones and metals including gold, diamond and jewellery or any goods of high value including work of arts of an amount of more than 500,000 rupees or such other amount as may be prescribed or its equivalent in any foreign currency through intelligence-led enforcement operations. Customs makes use of risk management, scanners and drug detector dogs to intercept contrabands. It also works in close collaboration with Mauritius Police Force (ADSU), Financial Intelligence Unit (FIU), NGOs and other intelligence and enforcement bodies specialized in combatting illegal drugs and money laundering to effectively fulfil its mission.

    • Frauds

      Customs investigates suspected cases where importers have deliberately evaded duty and/or VAT. This can be done both at clearance time of the cargo as well as after clearance through Post-Control Audit.

    • Prohibited Goods

      Customs also enforces prohibition and restriction of goods at import and export under other enactments in order to protect the society, and below are the main areas where such control is effected:

      • infringement of intellectual property rights – counterfeit, trademark and copyright goods

      • publications and goods of obscene character - child pornography, bestiality, sexual violence, etc.

      • firearms and offensive weapons

      • other import and export restrictions and prohibitions under other national legislations.

  3. Wildlife Protection

    Customs is also engaged in the protection of wildlife species through the Convention on International Trade in Endangered Species (C.I.T.E.S). The signatories of this convention are committed to the detection and prevention of trade in endangered species. It is a joint initiative of Customs and the National Parks & Conservation Service. Customs has been assigned the responsibility for the prevention of illegal trade in fauna and flora involving import, export and transit.

Excise Section

The Excise Section is responsible for the protection and collection of excise duty, monitoring and control and delivery of locally manufactured excisable goods (including plastic carrier bags and plastic pet bottles as from July 2006). As a result Customs has as main role the supervision, monitoring and control of excise operations which includes processing, blending, bottling, warehousing, ex-warehousing, etc. The list below points out the excise operations that need customs supervision and/or authorization.

  1. The manufacture and removal/transfer of excisable goods such as perfumed spirits and denatured alcohol.

  2. The transfer and the fixing of a still.

  3. The placement and replacement of a seal on a still.v

  4. Customs also perform Post Control Auditing on the operations of the manufacturers of alcoholic products, plastic carrier bags and plastic pet bottles to verify the Stock Book of finished product, material used, and any waste that result from production.

Securities / Bank Guarantees


Bank guarantee / security shall be required for the following reasons:

 

  1. For covering excise duty on excisable goods stored at the manufacturer's premises (security/bank guarantee in such amount as the Director-General may require);

     

  2. For securing payment of excise duty due (deferred payment) and for ensuring compliance with the Excise Act (bank guarantee in such amount as the Director-General may deem necessary);

     

  3. For exportation of excisable goods on which duty has not been paid – to ensure that the goods are exported as directed;

     

  4. Possession of a water still duly registered (Bank guarantee/Bond for the sum of Rs 10,000 per still shall be required).

IMO - FAL (International Maritime Organisation - Facilitation)


The IMO concept is a set of directives which simplifies maritime transport by standardising certain basic reporting formalities that ships have to fulfil when arriving in and/or departing from ports. 

Since July 2023, The Mauritius Ports Authority (MPA) has digitalized the vessel clearance process through the introduction of the Vessel Clearance System whereby the agent can submit all the IMO FAL forms, Certificates and other required documents pertaining to arrival, inspection and departure of vessel in Port Louis Harbour.

Refer to Protocol for entry and departure of Vessel in Port Louis available on the MPA website on the following link http://www.mauport.com.

 

The IMO FAL (International Maritime Organisation’s Facilitation) forms can be listed as follows:

 

    • Form 1 (general declaration)

    • Form 2 (cargo Declaration)

    • Form 3 (ship’s stores declaration)

    • Form 4 (crew’s effects declaration)

    • Form 5 (crew list)

    • Form 6 (passenger list)

    • Form 7 (dangerous cargo manifest)

FAQ's - Visiting Crafts


  1. I am the owner of a yacht, I want to know whether there is any charges imposed by customs or other authorities for boarding purposes?

    No charge is imposed by Customs for the clearance of incoming and outgoing yachts.
    Kindly refer to Protocol for entry and departure of Vessel in Port Louis available on the MPA website on the following link http://www.mauport.com.

  2. Is it essential for me to wait for the Health and Quarantine officer in the yacht?

    Yes, before boarding by the Health Officer boarding it is recommended the Master and every crew member/passenger to remain on board. 

  3. Is it important to mention the previous ports where I have called? 

    It is important to mention your previous port you have called when making the declaration through either your appointed agent or the harbour Radio who will insert your arrival credentials in the VCS (Vessel Clearance System).

  4. After Customs clearance from the port of entry, can I go anywhere in Mauritius?

    Any yacht once cleared by all authorities is allowed to leave port and move to any other mooring place around the island. However, the duration of stay and place of stay will have to be clearly indicated on the Declaration by Master/Owner of Pleasure Boat- Form 20 which shall be approved by the Boarding officer and handed over to the yacht master/owner at time of boarding.

    Customs must be notified of any change in the duration of stay and a mail must be sent on the following address:

  5. What is the maximum amount of days may I stay in Mauritius with my Yacht?

    Any foreign yacht is allowed to stay for a period of 3 months as from date of arrival. A security in form of a Bank guarantee or office cheque to cover the duties, taxes as per Regulation 26 of the Customs Regulation will have to be submitted if the Yacht will stay beyond 3 months.

    If a pleasure boat fails to leave Mauritius at the expiry of the authorised period then the security/bank guarantee shall be realised.

  6. Is a manifest report necessary if a ship/aircraft does not have any Cargo destined for Mauritius?

    Yes, a manifest report from the port of loading should be submitted to Customs even if none of the goods on board is destined for Mauritius.

Aircrafts


There are two main types of commercial aircrafts:

 

  • cargo planes also known as freighters which are designed for the carriage of goods rather than passengers, and
  • passenger planes which carry passengers as well as goods.

 

Procedures for aircrafts landing in Mauritius from foreign airport are more or less the same as compared to marine vessels.

 

That is the information that should be submitted by the agent to Customs are as follows:

 

  1. Aircraft’s inward Manifest that is a declaration by master of:
    • All goods on board (Cargo)
    • Goods intended to be landed in Mauritius
    • Goods intended for transhipment
    • Goods kept on board for other airports
    • Arms and ammunitions and allied products

     

  2. Passenger manifest:
    • Passengers on Board
    • Passengers intending to Depart from the aircraft
    • Passengers intending to Board the aircraft

     

  3. Crew manifest according to nationality

     

  4. Stores List

     

  5. Parcel List

     

  6. Controlled Drugs List

     

  7. Last Ports of Call

     

 

Submission of report:

 

The report should be submitted, in the case of an aircraft, where the flight duration:

  1. does not exceed 4 hours, at the time the wheels of the aircraft reach its body after take-off;

     

     

  2. exceeds 4 hours, not later than 4 hours before arrival
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